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Customer Experience (CX)
From Transactions to Connections: The Power of Customer Belonging
Imagine walking into your favorite coffee shop. The barista knows your name, your usual order, and even remembers that you take your...
Rob Stalder
Jun 27, 20243 min read
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Five leadership lessons from our first 10 years
In May 2012, the amazing adventure that is Experience Willow began. I can’t believe we’ve been alive and thriving 10 years this month!...
Kevin Finke
May 6, 20226 min read
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INFOGRAPHIC: Important CX Statistics
Data clearly suggests CX is an important business priority.
Rob Stalder
Apr 21, 20210 min read
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